How we work
Seven integrated engineering stages that hold every project to the same quality standard, whatever its size.
Seven stages, none of them skipped
Survey and needs definition
A site visit with real measurements, interviews with the people who will use the room, and a written record of the power, network and space constraints.
Output: survey reportDesign and specification
A design document with drawings and vendor-neutral specifications you can put out to tender, justifying each choice alongside its cheaper alternative.
Output: design and spec packItemised commercial offer
Line-by-line pricing that separates equipment from works from support, and states explicitly what is out of scope.
Output: priced proposalProcurement
Direct purchasing from manufacturers through the group offices in Türkiye, China and Hong Kong, with a recommended spare-parts holding shipped as part of the project.
Output: delivery scheduleInstallation and programming
Delivered by our own crew under engineering supervision, with control programming and AV calibration done on site rather than at a desk.
Output: installed, programmed systemCommissioning and handover
Documented acceptance testing with the client present, plus as-built drawings and Arabic operating manuals.
Output: handover record and manualsTraining and support — five years
Training the local team at handover and whenever the team changes, plus five years of technical support through a ticket system.
Output: the 555 PromiseOne promise, three matching numbers — applied in Syria exactly as it has been applied in Oman for years.
Years of warranty
A full five-year warranty covering products and installation, so the investment is protected.
Years of free support
Five years of technical response at no extra cost, through a local team and a ticket system.
Years of free training
Regular, free training for the local team that keeps pace with system changes and staff turnover, so operation continues at full efficiency without interruption.